Overview

Backed by global power producer ENGIE, Simply Energy was established in 2005 and powers over 700,000 customer accounts around Australia.

You can choose from three residential plans, with four state-based  plans for NSW, VIC, SA and WA.

There is one business plan to choose from and one that’s NSW based that allows business owners to take advantage of discounted rates through their NRMA membership.

Simply Energy’s rewards program, Simply Thanks, offers the chance to win $500 EFTPOS gift cards each quarter.

  • Discounted residential and business plans linked to a range of partners

  • Customers have a chance to win one of ten $500 EFTPOS gift cards each quarter

  • Awarded Mozo’s People’s Choice Award for Clearest Billing 2021

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Where does Simply Energy operate?

Simply Energy at the time of writing offers electricity and gas plans in NSW, Victoria and South Australia.

Electricity only plans are offered in Queensland.

Gas only plans are offered in Western Australia.

There are currently no plans available in the ACT, Tasmania or the Northern Territory.

Does Simply Energy offer green energy?

Simply Energy offers a range of green initiatives, including a hot water program, a virtual power plant and the opportunity to carbon offset your energy.

The Simply Energy Hot Water Program allows customers to benefit from up to $424 in credits from Simply Energy and up to $2,750 in an upfront rebate from Solahart.

This is only if you use a Solahart smart hot water system and are a South Australian residential customer.

The Virtual Power Plant initiative is a way for Simply Energy customers to get more out of their solar power and battery.

You can earn up to $580 in bill credits over two years, but credits are only available if you’re a resident in NSW, VIC, QLD or SA and have a Tesla Powerwall 2 installed at your premises.

All new Simply Energy plans provide carbon neutral energy at no extra cost.

All energy sold from January 1st, 2021 is certified Carbon Neutral by Climate Active.

Does Simply Energy offer solar rebates?

Simply Energy offers solar rebates in NSW, Victoria, South Australia and Queensland.

You can choose a cheque or a credit on your account.

What residential plans does Simply Energy offer?

Simply Energy offers seven residential plans with a range of prices, member benefits and discounts.

Their prices change regularly, so make sure you compare policies to see if you’re getting a good deal before switching providers.

Simply Blue Perks (NSW, VIC, WA, QLD)

An electricity and/or gas plan with discounted rates and complimentary 12-month NRMA Blue rewards membership.

Key inclusions:

  • Best discounted rates

  • 12 months NRMA Blue rewards program membership

  • Access to the Simply Thanks program

  • Carbon Neutral energy at no extra cost

Simply Energy Saver (All states)

An electricity and/or gas plan that offers everyday savings on home usage.

Key inclusions:

  • Discounted rates on electricity and gas

  • Access to the Simply Thanks program

  • No exit fees

Simply Energy Seniors (NSW, QLD, SA, WA)

An electricity and/or gas plan for Seniors Card and Senior Savers Card members.

Key inclusions:

  • No extra transaction fees

  • Access to the Simply Thanks program

  • No exit fees or lock-in contracts

Simply NRMA (NSW)

An electricity and/or gas plan for people who want to take advantage of discounted rates through their NRMA membership.

Key inclusions:

  • Best discounted rates on electricity and gas

  • Access to the Simply Thanks program

  • No exit fees

Simply Movies (VIC)

An electricity and/or gas plan for movie buffs who want to earn Village Vrewards points to redeem at Village Cinemas. 

Key inclusions:

  • 24,000 Village Vrewards per year once you’re registered as a Vrewards member

  • 2,000 Vrewards points every month if you choose Simply Movies for both gas and electricity

  • Access to the Simply Thanks program

Simply RAA Members (SA)

An electricity and/or gas plan for people who want to take advantage of discounted rates through their RAA membership.

Key inclusions:

  • Best discounted rates on electricity and gas

  • Access to the Simply Thanks program

  • No exit fees

Simply Footy Saver (WA)

A gas plan that lets WA customers benefit from discounts and benefits.

Key inclusions:

  • Pay on time discount

  • Access to the Simply Thanks program

  • No exit fees

Does Simply Energy offer business plans?

Simply Energy offers one business plan across NSW, VIC, QLD and SA and one plan specifically for NSW NRMA members.

Simply Energy Business Saver (NSW, VIC, QLD, SA)

An electricity and/or gas plan that offers everyday savings on home and small business usage.

Key inclusions:

  • Discounted rates on electricity and gas

  • Access to the Simply Thanks program

  • No exit fees

NRMA Business (NSW) 

An electricity and/or gas plan for businesses that want to take advantage of discounted rates through their NRMA membership.

Key inclusions:

  • Best discounted rates on electricity and gas

  • Access to the Simply Thanks program

  • No exit fees

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Ways to pay your bills

You can pay your bills through direct debit or the MyAccount app, or online using your credit card, BPAY, Billpay and PayPal.

You can also pay in person at Australia Post, over the phone or by mail.

Does Simply Energy offer member benefits?

The Simply Thanks program gives customers the chance to win one of ten $500 EFTPOS gift cards through a quarterly draw.

Simply Energy also offers a range of offers and discounts through partners including WAFL, RAA, NRMA, Seniors Card, Vrewards and BIG4 Holiday Parks.

These partner offers can be accessed through specific state-based plans.

Does Simply Energy have good customer service?

5,033 (3%) of Simply Energy customers made complaints in 2020-21.

At the time of writing, they have a TrustPilot score of 1.3/5*.

Switch to Simply Energy in minutes

Compare now or call us on 1300 836 816.

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FAQs

Where is Simply Energy available?

NSW, Victoria, Queensland, South Australia and Western Australia.

Is Simply Energy a Tier 1 or Tier 2 energy retailer?

Simply Energy is classified by the Australian Energy Regulator as a Tier 1 retailer.

Is Simply Energy Australian owned?

No.

Is Simply Energy government owned?

No.

How do I contact Simply Energy?

Call 138 808.

Does Simply Energy do credit checks?

Yes. An energy company will do a credit check to ensure that you won’t default on your bills if they were to offer you an energy plan.

Does Simply Energy give any discounts?

Simply Energy will often have discounts available. To find out the latest offers, compare with us to see how much you could save.

What time does Simply Energy consider off-peak?

This is dependent on where you live, and whether you’ve signed up for a flexible pricing tariff.

Does Simply Energy have an app?

Yes. Simply Energy has an app that is available for both Apple and Android customers.

With so many energy suppliers it makes sense to shop around, particularly if you’re spending more time working from home.

Switch and save with Compare Club in less than two minutes – it’s 100% free.

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This guide is opinion only and should not be taken as financial advice. Check with a financial professional before making any decisions.

*TrustPilot score correct as of 25 August, 2021.