Credit CardTop 6 Credit Card Providers in Australia (2018)

There are over 60 credit card providers in Australia. When you consider annual fees, rates, rewards, and points, it’s often difficult to tell which will give you the best deal.

Ahead, we’ll take a look at six of the top credit card providers in Australia, what kind of cards they offer, and what their customers have to say about their experience. Hopefully, you’ll be in a better position to choose a credit card after reading our full guide.

ANZ

ANZ is one of the ‘Big Four’ banks in Australia, and in the top 100 in the world. They have a rich history in Australia, where they opened their first bank in the 1830s as the Bank of Australasia. Their world headquarters remain in Melbourne to this day.

Credit Card Options
ANZ has ten credit cards with varying rates, benefits, and rewards. These cards come in standard, platinum, and black variations.

Of the ten cards, there are four rewards cards, two low-fee cards, one low-rate card, and three frequent flier cards. Some of the notable benefits include a flexible Rewards program (for Rewards cards) with complimentary insurances and a personal concierge service.

ANZ also partners with Qantas to offer Frequent Flyer cards where you can earn Qantas points.

Some of ANZ’s standout cards include:

  • Low rate card: 0% p.a. for the first 15 months and no balance transfer fee
  • ANZ Rewards Travel Adventures: Return domestic flight and two single entry lounge pases when you spend $500 on eligible purchases in the first three months
  • ANZ Platinum: $0 annual fee in the first year with overseas travel and medical insurance

Take a look at the rates, fees, offers, and application details for ANZ cards here.

Customer Feedback

The customer feedback from ANZ is often positive, though there are quite a few people who have had problems with ANZ customer service in the past. The general sentiment seems to be that customer service is adequate once you get through to someone, but that can be a bit difficult.

There have also been some problems reported with the most recent iteration of their app. They changed some things around and instead of making the interface simpler, they made it more difficult to use.

Still, most of these complaints are for ANZ banking, and might not apply to credit card customers. There are a plethora of positive customer testimonials as well, so don’t think it’s all bad with ANZ.

 

NAB

NAB has over 9,000,000 customers in Australia and New Zealand, and it’s one of Australia’s Big 4 banks. The bank has been in business for nearly 160 years, and according to NAB is Australia’s largest business bank.

Credit Card Options

NAB also has ten credit card options. You have standard, platinum, and signature cards that fill the role of traditional black cards.

The card options from NAB are similar to those you’ll find from other banks. You have low fee, low rate, rewards, and Qantas frequent flier credit cards with varying levels of benefits.

Some of the cards will also come with complimentary insurance along with the credit card type you choose. Most cards have an introductory bonus offer for new customers, including:

  • NAB Low Rate Platinum Card: 0% p.a. on purchases for 9 months.
  • NAB Low Fee Card: Lowest annual fee of $30/year, 0% p.a. on balance transfers for 18 months.
  • NAB Rewards Classic Card: 30,000 bonus points when you spend $1,500 on everyday purchases within 60 days of opening your account.

All NAB cards include the following benefits and features:


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You can get a full view and apply for any of the NAB credit card fees, rates, and offers here.

Customer Feedback

The customer feedback for NAB credit cards is largely positive. Most reviews praise the customer service response they’ve received, as well as the benefits of the cards.

Some of the cards—particularly the low-fee cards—seem to be a bit underwhelming for customers. None of NAB’s cards offer a $0 annual fee; fees range from $30 a year to $395. Still, there are very few negative reviews that tell you to stay away from NAB entirely.

 

Commonwealth Bank

Commonwealth Bank, also referred to as CommBank, is another of the “Big Four” banks in Australia. It was founded in 1911 and now has over 800,000 shareholders and 52,000 employees. CommBank has one of the largest credit card audiences in the country as well, thanks to their popular rewards program.

Credit Card Options

Commonwealth Bank offers eight credit cards that include low-rate, low-fee, and awards options. Their rating terms are standard, gold, platinum, and diamond.

While Commonwealth doesn’t offer any specific frequent flier cards like many of the other major banks, you can opt into the Qantas frequent flier program through their three awards cards: standard, platinum, and diamond.

  • Low Rate Gold credit card: $200 cashback when you spend $500 within 90 days of activation.
  • Low Fee Gold credit card: $0 annual fee in the first year plus international travel insurance.

Some of the benefits of high-level cards include:


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Review and apply for Commonwealth credit cards here.

Customer Feedback

The positive customer response for CommBank mainly focuses on their rewards program. It’s one of the best out there, and if you can manage the higher annual fee, then customers seem to think it’s worth it.

CommBank also has a good mobile app, making it easy to view your transactions and manage your credit cards.

These reviews praise how easy it is to receive the rewards points and redeem them on useful items.

 

Westpac

Westpac is the last of the ‘Big Four’ banks in Australia, and among the top credit card providers as well. They’ve been in the Australian banking industry for 200 years, and their reputation and size indicate they aren’t going anywhere.

Credit Card Options

The seven credit card options from Westpac are relatively standard. They have rewards, low-rate, and low-fee cards like other banks we covered to this point. Westpac also offers an American Express card, which NAB, ANZ, and CommBank have ceased to do.

While there aren’t any cards specific to frequent fliers, you can opt to receive Qantas points for a $50 fee. Alternatively you can earn Altitude points, which are Westpac’s rewards points.

One of the most noteworthy features of Westpac credit cards comes in their 55 Day low-fee cards. You won’t have to pay an annual fee as long as you reach the minimum spending limit in a year.

This feature may be attractive to a lot of people who aren’t interested in rewards and always pay their balance.

Here are some features of Westpac’s credit cards:

  • Westpac Lite Card: Low variable interest rate of 9.90% p.a. on purchases and no foreign transaction fee.
  • Altitude Platinum: $0 annual fee for the first year and 60,000 bonus points when you spend $3,000 within the first 90 days.
  • 55 Day: Pay no interest for 20 months on balance transfers.

Click here to look at the rates and fees for each of the Westpac credit cards, as well as to get your application started

Customer Feedback

Customer feedback for Westpac credit cards seems to be a bit mixed. They don’t offer any overwhelming features, but most of the customers report satisfaction and little trouble.

There have been some negative marks in the customer service department of Westpac, but these aren’t overwhelming. On the other hand, we didn’t see too many rave reviews of their customer service response either.

 

Citi

Citi isn’t among the biggest banks in Australia, but it’s well known worldwide. They have a popular range of credit card options for Aussies as well, including an attractive rewards program.

Credit Card Options

Citi offers a wide range of options across nine credit cards: travel and rewards cards, balance transfer cards, low-rate cards, no fee cards, and premium cards.

All of these cards have varying levels of rewards, fees, and rates. Some of the card-specific features include purchase protection, airport lounge access, and travel insurance. There are also many rewards opportunities with Citi.

Here are some of the current bonus offers from Citi:

  • Citi Signature Qantas: Earn 50,000 bonus Qantas points when you spend $2,000 within 90 days of approval.
  • Citi Platinum: Earn 10,000 bonus points every month for 20 months when you spend $1,000 in each statement period.
  • Citi Simplicity: No late fees and no annual fee, plus 0% p.a. For 15 months on balance transfers.

View the full list of Citi credit card options here.

Customer Feedback

Customers seem to be satisfied with Citi as their credit card provider. User reviews praise the responsive customer service and rewards program for the reason they stay.

Of course, there are a range of options from Citi, and some cards will be more beneficial to others.

 

Woolworths

Woolies is one of the biggest grocery stores in Australia, and it should be no surprise that their credit card offerings are popular as well.

Woolworths is the only non-bank to make the list, but that’s because their store credit cards are one of (if not the) most popular of its kind. As such, shoppers may be curious about what they have to offer.

Credit Card Options

Unlike the credit card providers we listed above, Woolworths only has two credit card options: Everyday Platinum and Qantas Platinum. We provided a breakdown of the features of each below.

The cards are best for those who frequently shop at Woolworths supermarkets, but don’t offer as many benefits for those who don’t.

Woolworths Everyday
Platinum Credit Card
Woolworths Qantas
Platinum Credit Card
Bonus $50 Woolworths eGift Card when you spend $150 every month for three months at Woolworths 1 Qantas point for $1 spent at Woolworths or Woolworths Group Stores (BWS, Big W, Caltex Woolworths, etc.)
Get 10% off your first shop in store or online on selected dates each month. Get 10% off your shop in store or online on selected dates each month.
$0 annual fee for the first year
$49 annual fee afterwards
$99 annual fee for the first year
$169 annual fee
0% p.a. for 14 months on balance transfers
3 points for $1 spent on eligible purchases
Earn 0.5 Qantas points for each $1 spent on other selected Qantas products and services
Complimentary purchase security insurance Complimentary travel insurance

Apply or learn more about Woolworths credit cards here.

Customer Feedback

Although Woolworths is a popular credit card provider, the customer feedback we’ve reviewed doesn’t give us an indication that they are one of the best.

Browsing through customer testimonials shows repeated claims that customer service is slow and unresponsive.

There have also been some complaints about their rewards system. Some customers don’t seem to feel as though they earn enough points to justify the annual fee.

There was also some confusion about how to earn Qantas frequent flyer points, which upset some longtime customers.


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