|Payment received thank you 15 Jul 2018 Direct Debit||$476 Credit|
|Balance carried forward||$0.00|
|Current charges (incl. GST)||$555.26|
|Total amount due||$555.26|
|5% pay on time discount (ex. GST)||$25.24 Credit|
|Total amount due with discount (incl. GST) $527.50|
1. Electricity Retailer Contact Details
This section tells you who your retailer is and how to contact them.
2. Your account information
Here’s where you’ll find your customer account information, including relevant account numbers. You may need to provide these if you contact your retailer with any queries.
3. Amount Due
This is a quick snapshot of the amount due on your current bill. Most retailers offer a discount for early payment, which will be reflected here along with the due date.
4. Billing Summary
This is a summary of your previous month’s bill, along with the amount paid and the amount owing that may be carried over to this month. This is added to the current amount owing. You may also see a description of your current plan, or tariff.
There may also be a perforated payment slip attached to the bottom of the bill. If you intend to make a physical payment (such as by mail or in person at the post office), you’ll need to tear off the slip and include it with your payment.
- Billing period: 2 July 2018 – 1 Oct 2018
- Meter read: Actual read on 1 Oct 2018
- NMI: an 11-digit number
|TARIFF||Meter Number||Previous reading||Current reading||Usage (kWh)|
|SuperSaver Peak||an 11-digit number||45984||47112||1128|
|SuperSaver off Peak||an 11-digit number||21398||21954||556|
|Electricity Charges||Rate (cents per kWh)||Total usage (kWh)||Total $|
|Total Current Charges ex. GST||504.79|
|Total current charges incl. GST||555.26|
5. Electricity Usage and Charges
This section is the main ingredient of your electricity bill. It provides a breakdown of your usage and charges, so you can see how your retailer got the total. This section usually includes the following information:
- Billing period: Typically a 90-day period of usage covered by the bill.
- NMI: National Meter Identifier, a 11-digit number that is unique to your meter.
- Type of meter reading: An actual meter reading means that the reader was able to access and sight your meter. An estimated reading means they were unable to access the meter and had to make an educated guess based on past usage patterns. This will be fixed up in your following meter reading, when your energy supplier is able to access it.
- Electricity usage: Measured in kilowatt hours (kWh).
- Electricity charges: The amount you are charged per kWh.
Depending on your plan, or tariff, you may be charged for your usage depending on the time of day when you use it.
- Peak usage: Most popular times, usually around 2pm – 8pm weekdays. Times are set by the retailer. Peak usage is usually the most expensive time to use electricity.
- Off-peak usage: Less popular times, also set by the retailer. Off peak charges are usually cheaper than peak charges.
If you have solar power, this section is also where you’ll see the breakdown of kilowatt hours generated by your solar system. Any applicable feed-in tariffs should also appear here.
6. Usage Graphs
These graphs may appear on the front or back page, depending on your bill. They usually depict the following:
- A comparison chart showing your current usage compared to your usage for the same period in the previous year.
- Your greenhouse gas emissions.
- A comparison table so you can see how your daily average usage matches up with the national average for your household size.
7. Payment information
All of your payment options should be laid out on the back page, including the specific details you’ll need to make payment. Payment options may include:
- Direct Debit
- Billpay at an Australia Post outlet
- Over the phone
Using Your Electricity Bill to Get Cheaper Electricity
If you’re not happy with your electricity charges, you may be able to do something about it. Keep a copy handy when you compare electricity plans online, so you can see how your current plan stacks up to the others on offer. If you find a plan that charges lower rates for the times that you’re using electricity the most, it could be time to make a switch.