Moving House? How to Manage Your Energy Supply

Moving house can be a stressful situation. One of those stressors is making sure that you set up your power in time for move-in.

Moving within the same area usually allows you to keep your current energy supplier, but that isn’t always possible.

Whether you’re keeping the same energy supplier or exploring the possibilities of a new one, there are some steps you should know about before you move. In this guide, we’ll take a look at some of the key considerations surrounding energy suppliers when moving house.

  • Keeping the same energy supplier when you move is usually a simple matter of letting your supplier know at least three days before you move.
  • Moving out of state may mean choosing a new supplier.
  • Comparison tools can help you find the best deals on the market when you’re looking for a new energy supplier.

Keeping the Same Energy Supplier

As long as your energy supplier still services the area you’re moving to, you should have the option of keeping the same supplier.

Most suppliers make it easy to organise a disconnection and reconnection by filling out an online form. They’ll usually ask for your customer information, former address, new address, and move-in date to get you set up with energy at your new home.

You should check your supplier’s website for any stipulations, but many energy suppliers can transfer your account to a new address with three days’ notice. However, this is not always the case so it’s a good idea to allow extra time.

If time gets away from you and the move is in less than three days, call your supplier and tell them your situation.

You might face an extra fee if you need to obtain power in less than three days, but many suppliers are understanding and can do their best to get you set up with power before you move everything into your new house.


Finding a New Energy Supplier

There are a few situations where you might have to find a new energy supplier, like when you’re moving out of state or becoming an account holder for the first time.

Your choice of energy suppliers depends on where you live. States like New South Wales, Queensland, Victoria, and South Australia have deregulated competition in their energy market.

The deregulation allows suppliers to compete for your business. These suppliers offer different plans and rates, and you can shop around for the best price.

Comparison websites can be especially helpful, since it’s often difficult to choose from so many options. States like Victoria, for instance, have a long list of energy suppliers – both big and small.

It can be difficult to tell which option will be best for you without comparing these rates side-by-side.

In other states and territories, competition is more limited. Tasmania and the ACT, for instance, regulate the energy prices suppliers are allowed to charge.

This regulation means that even though there are different choices in suppliers, their prices won’t vary at all. In saying that, there may still be variations when it comes to fees, billing cycles, and discounts.

If you’re moving to Western Australia or the Northern Territory, you don’t have much flexibility. The government completely regulates these markets, so your energy supplier is dictated by your address.


Connecting Your New Home to Energy

The process of connecting your new home to an energy supply is similar to the process of putting a new home on an existing plan.

When you set up your new account, you’ll also need to arrange for your energy supply to be connected. They’ll need to know details like your new address and the date you’re moving in.

As a rule, you should always start this process as early as possible. Start comparing energy prices and suppliers as soon as you can so you don’t leave yourself with a day or two of no electricity.

As a rule, you should always start this process as early as possible. Start comparing energy prices and suppliers as soon as you can so you don’t leave yourself with a day or two of no electricity.


Comparing Energy Suppliers: What to Consider

Energy prices aren’t the only factor to consider when you’re comparing new plans. Here are some things to consider when deciding which energy plan is best for you.

Consider Before Switching Energy Suppliers
Fees: Consider any fees your new contract requires, as well as any you might incur from breaking your current contract.
Discounts: Discounts offer substantial savings, so make sure your new contract offers similar or greater discounts than your current one.
Rates: Discounts aren’t the only method of savings. If rates are lower, you might save money – even with the lack of discounts.
Solar Packages: Solar packages allow the opportunity for additional savings if you have solar panels.

Fees are one of the first things you’ll want to consider – especially if you’re breaking an existing contract. Does your current supplier have early exit fees? If so, you might not save money by switching suppliers during a move.

Take a look at any late payment fees, paper bill fees, or credit card fees that may apply in your new plan. If you think they might affect you, it could be cheaper to choose a service that offers a higher rate with no fees attached.


Most energy suppliers provide discounts to attract new customers. These may be discounted rates on your energy usage, a discount for using paperless billing, or even a discount for early payment.

If you use a lot of electricity or gas, you will probably save money by choosing a plan with a discount on usage charges. If you don’t use very much energy, on the other hand, discounts may not be the deciding factor.

The discount period is another aspect to consider. How long will these discounts last? Will they last a year, two years, or for the duration of the plan?


When comparing energy plans, take a look at what the supplier charges for the energy you use. Electricity is charged in kilowatt hours (kWh) and gas is charged in megajoules (MJ).

You may be charged different rates for the time of day or year that you use energy; for instance, winter rates may be higher than summer rates. Look at a copy of your current bill to get a sense of when you use your energy.

Solar Packages

Moving to a home with solar panels will save you a considerable amount on your energy bill. On top of that, producing an excess amount of energy and selling it back to the power grid means you’re able to benefit from feed-in tariffs.

Generating excess energy through solar use allows you to sell it back to the grid. The rate at which they credit you for your energy is called a feed-in tariff.

These tariffs may depend on your state as well as your energy supplier, but many energy suppliers do have features for customers with solar panels.

If you’re moving into a home with solar panels, you may be able to continue any existing feed-in tariffs associated with the address. It’s worth finding out this information before you set up a new energy account.


Compare to Get the Best Rate

Moving house is a great time to consider new energy suppliers. If you’re not under contract, you’re free to compare and switch to a better deal at any time. If you are under contract, it could still be worth switching, depending on what fees are involved.

Comparison tools make it easy to check rates, fees, and discounts available to you, saving you time and money. Competitive markets are often difficult to decipher because of the number of options. In just a few minutes, you can compare online and find a great deal on energy in your new home.

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