, We Received Your Request for Cover

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What happens next?

Processing

1-2 business DAYS*

Our support team will call you to finalise your application.

Assessed

SAME DAY

Your broker will discuss your assessment over the phone

Active

INSTANTLY

If you’re approved, your new life insurer will send you your policy documents via email.

*Please note that these are general timeline estimates and that everyone’s application is unique and subject to varying lengths of time between stages. If your application is taking longer, please contact your broker for more details.

Accidental Income Protection FAQs


Here are seven common questions our customers ask us.
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This policy provides a benefit of up to $2,000 a month if a physical injury from an accident stops you from working. Payments kick in after a 30-day waiting period and can continue for up to two years while you’re unable to work. The benefit paid is subject to a limit of 60% of your pre-disability earnings. Terms and conditions apply and are set out in the PDS.

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No, this is specifically Accidental Income Protection. It only pays out if your inability to work is due to a physical injury from an accident. It does not cover sickness, illness, natural causes, or mental health symptoms or other matters excluded in the PDS, even if they arise from an accident.

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The 10% discount is an ongoing benefit for Compare Club health customers and applies for the life of your policy.

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The waiting period (30 days for this offer) is the minimum period time you must be disabled before a benefit will be paid.
The benefit period (up to two years for this offer) is the maximum time you can receive payments for a single period of injury (or related injury).

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Generally, premiums for Income Protection (including Accidental Income Protection) held outside super can be tax-deductible. However, your individual tax situation can vary, so we always recommend speaking with a qualified tax professional to confirm.

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Yes, ClearView may provide "Recovery Support" as part of the claims process. This may include financial assistance for rehabilitation, equipment, or re-training, provided ClearView agrees it's needed for your recovery or return to work. These payments are in addition to your monthly benefit.

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Yes, you have a 30-day cooling-off period from when you receive your policy or five business days after your cover starts, whichever is earlier. If you cancel during this time, you'll receive a full refund of any premiums paid, provided you haven't made a claim. This is a no-lock-in contract, you may cancel at any time and need to contact ClearView directly.

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Yes, your policy has a variable age-stepped premium. This means your premium is recalculated each year and generally increases as you get older and in line with indexation. Your premium can also change if ClearView reviews its premium rates or in other circumstances outlined in the PDS. The Compare Club Client Services Team are here to help and answer questions, whenever you need but we'll also reach out on the anniversary of your policy to discuss your renewal and any Premium increases.

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You can claim if you become disabled solely due to a physical injury from an accident. There are two key definitions of 'disabled' that apply:

  • During your day waiting period: You must be unable to perform your regular job duties at full capacity and not be working at all for at least 7 of the first 12 days after your accident.
  • After your waiting period: You must be unable to perform your regular job duties at full capacity, your monthly earnings must be less than 80% of your pre-disability earnings, and you must be unable to work your usual hours (or 38 hours a week, whichever is less) in your regular job.
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Yes. To be eligible for a claim, you must be under the appropriate regular care and following the advice of a medical practitioner. ClearView may also require you to be under the care of an appropriate medical specialist where relevant to your disability, and to be making reasonable efforts to undertake an appropriate rehabilitation program or steps.

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For this policy, these terms have specific meanings:

Accident/accidental: Means a single, unintended, unexpected and sudden event which occurs while this policy is in-force.
Injury: A bodily injury that occurs while this policy is in-force. It also includes any injury which was fully disclosed to us and we accepted as part of your application for cover. Injury does not include mental health symptoms or disorders that directly or indirectly arise from an accident.
To keep things simple, we’ve replaced some terms used in the PDS with simpler alternatives. Please refer to the PDS for the full terms and conditions.