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Life Insurance FAQs


Common questions about comparing life insurance. Here are some of the most frequently asked questions we receive about life insurance:
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Dealing with a death or serious illness in the family is difficult enough without the added strain that comes with a loss of income. Life insurance is a financial security if a loved one dies or becomes unable to work. That’s why life insurance is so important. In addition to helping support dependents and help meet financial obligations, life insurance cover also provides a funeral benefit which is an inbuilt feature in life cover policies.

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Paying off a mortgage could be one of the greatest achievements in a person’s life. However, it is important to keep in mind that although the mortgage has been paid off, the daily living expenses is an ongoing expense that continues for the rest of a person’s life. Cost of owning a car/cars, groceries, health expenses, and household bills are just some of the things which constitute a part of general living expenses.

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Dealing with a death or serious illness in the family is difficult enough without the added strain that comes with a loss of income. Life insurance is a financial security if a loved one dies or becomes unable to work. That’s why life insurance is so important. In addition to helping support dependents and help meet financial obligations, life insurance cover also provides a funeral benefit which is an inbuilt feature in life cover policies.

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This depends on a number of factors; age, smoking status, state, occupation, and levels of cover. Our expert life insurance specialist will be able to guide you in the right direction to make sure you get the most cost-effective cover available.

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Age-stepped premiums are your traditional premium style that increase every year as you get older. Variable premiums usually do not change as you age but is generally more expensive than a age-stepped premium in the beginning. Variable premiums may increase over time due to inflation (which you can opt-out of) or changes to the insurer’s fees, but these will be smaller increases than a age-stepped premium.

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Unfortunately, no. Each person is given their own price depending on their variables like age, smoking status, occupation etc.

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Yes you can, but it all depends on what the health issue is. Our expert specialists will be able to tell you if you can get cover and whether there will be any changes to the policy cost.

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Being a smoker doesn’t mean you can’t get coverage. Your premium will be a bit higher than the premium for someone who doesn’t smoke, but it is more affordable than you may think. Also, most insurance companies consider you a non-smoker if you’ve stayed away from cigarettes for at least a year.

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Each applicant is assessed individually however some key features of income
protection are:

  • Replaces up to 70% of your gross income if you are unable to work due to injury or sickness.
  • Mental illness can be considered for a payout depending on the insurer and pre-existing mental health-related conditions.
  • Needlestick injury cover can be obtained for certain professionals working in the medical industry.
  • The payout can be claimed for partial disability as well, allowing the insured to continue working a certain number of hours. This varies across each insurer.
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The 4 different types of Life Insurance cover are:

  • Life Insurance – Term life insurance is also known as life cover, death cover, or simply life insurance. It pays out a lump sum to your nominated beneficiary if you pass away. In the event the insured is unfortunate enough to be diagnosed with a terminal illness with a life expectancy of 12-24 months, then the insurer will pay the lump sum amount to the life insured to help set any affairs in order before passing away.
  • Trauma – Provides a lump sum payment to the insured if they are diagnosed with a specified illness such as stroke or cancer.
  • Total & Permanent Disability – Total and permanent disability insurance (TPD) policy is designed to lift financial pressure off you, should an illness or injury leave you completely or permanently disabled and unable to work.
  • Income Protection – Income protection generally provides you with monthly payments that replace up to 70 percent of your monthly income should you find yourself unable to work due to injury or illness.
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This varies depending on a number of factors. Life cover is not available after age 75 but if you have an existing policy, you can be covered till your 99th birthday.

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A life insurance beneficiary is the person, persons, or organisation that receives your life insurance payout. You can decide who should receive these funds. Review your life insurance beneficiary regularly as you may wish to change it if your circumstances have changed.

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A nominated beneficiary (the person that the claim payments are paid to when the claim is processed and approved) can start by contacting us as soon as possible, so we can support you for making your claim. We recommend you to have all your documentation ready with any certification completed, if required. Please click here to read more

Our Life Insurance Partners

Things you should know

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Prices and policies are based on a set of default product options we have chosen to assist in providing you with a price range and should be used as an indicative tool for comparative purposes. The prices displayed are valid as at the date quoted and may be subject to change. This information and calculation is general advice only and does not take into account your needs, objectives and personal circumstances. A qualified life insurance specialist will be in contact shortly to give you a more accurate quote.

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As taken from 'Life Insurance Claims and Dispute Statistics', Australian Prudential Regulation Authority (APRA) published data on life insurance claims and disputes statistics issued 19th April 2022.


We do not compare all life insurers or products in the market. Any advice provided in this website is of general nature and does not take into account your needs, objectives or financial situation. You should consider the appropriateness of it (and any relevant product) before proceeding, and read the relevant Product Disclosure Statement for the product. For more information about the range of insurers, how Life Insurance Comparison works for you, and how we make our money (keep in mind our quotes are free for you to utilise), click here and take the time to read our FSG.