Dodo Power & Gas Overview | Compare Club Energy

Dodo Power and Gas is an energy retailer that offers electricity and gas to more than 47,000 customers in NSW, Victoria, South Australia and Queensland.

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by Gary Andrews

Last update 15 Sep 2021

Overview

Australian-owned Dodo Power & Gas was established in 2001 as the energy retailing arm of the internet provider.

It's owned by the Vocus Group.

To keep things simple, Dodo offers just one residential plan, with the option to include GreenPower.

Dodo may suit people who like to bundle their internet, electricity and gas with one supplier.

Key Points

Discount on unlimited NBN each month when you add Dodo electricity and gas (correct as of August 2021)
Two accredited GreenPower options to choose from
No lock-in contracts and flexible payment options
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where does dodo power & gas operate

where does dodo power & gas operate

Does Dodo Power & Gas offer green energy?

Dodo Power & Gas offers 100% accredited GreenPower 10% and GreenPower 100% products.

Keep in mind GreenPower currently costs an estimated 4 to 8 cents per kWh on top of the standard rate -- that's around $1 a day for an average household.

Does Dodo Power & Gas offer solar rebates?

Dodo Power & Gas offers a solar feed-in tariff on electricity.

Credit rates will depend on your state government, your energy supplier or both.

What residential energy plans does Dodo Power & Gas offer?

Market Rate

Dodo offers one simple electricity plan that varies on your electricity usage.

Gas is only available in Victoria and NSW and can be combined with your electricity.

Key inclusions:

  • Internet discounts
  • Flexible payment options
  • No lock-in contracts
  • Access to the MyDodo app

Does Dodo Power & Gas offer business plans?

No.

Dodo only offers a residential service.

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Ways to pay your bills

There are a range of ways to pay your bills, including online using BPAY, direct debit from your credit card, debit card or bank account as well as using the MyDodo app.

You can also pay your bill in person at any post office as well as using Centrepay through Centrelink.

Dodo also offers Dodo SmartPay, which allows customers to select a monthly amount for electricity and gas to be debited monthly and the date for the direct debit to occur.

Customers are also offered a pay on time discount from Dodo.

Does Dodo Power & Gas offer member benefits?

Dodo customers have the option to join a third-party rewards program, Infinite Rewards.

Using a membership card, discounts and offers are available with over 400 partners.

Does Dodo Power & Gas have good customer service?

1,025 (2.2%) of Dodo Energy customers made complaints in 2020-21. Dodo has an overall market share of 0.7%.

Dodo Power and Gas comes under Dodo Services and, at the time of writing, their TrustPilot score is 1.5/5*.

Switch to Dodo Power & Gas in minutes

Compare now or call us on 1300 836 816.

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FAQs

Where is Dodo Power & Gas available?

Electricity is available NSW, Victoria, SE Queensland and South Australia. Gas is only available in New South Wales and Victoria.

Is Dodo Power & Gas a Tier 1 or Tier 2 energy retailer?

The Australian Energy Regulator classifies Dodo Power & Gas as a Tier 2 retailer.

Is Dodo Power & Gas Australian owned?

Yes. Dodo is owned by Vocus, which is an Australian company.

Is Dodo Power & Gas government owned?

No.

How do I contact Dodo Power & Gas?

Call 133 636.

Does Dodo Power & Gas do credit checks?

Yes. An energy company will do a credit check to ensure that you won’t default on your bills if they were to offer you an energy plan.

Does Dodo Power & Gas give any discounts?

Dodo Power & Gas will often have discounts available. To find out the latest offers, compare with us to see how much you could save.

What time does Dodo Power & Gas consider off-peak?

This will depend on where you live and your meter type, but off-peak is typically at night or on weekends.

Does Dodo Power & Gas have an app?

Dodo Power & Gas plans come with MyDodo, an app to help you manage your account.

With so many energy suppliers it makes sense to shop around, particularly if you’re spending more time working from home.

Switch and save with Compare Club in less than two minutes – it’s 100% free.

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This guide is opinion only and should not be taken as financial advice. Check with a financial professional before making any decisions.

*TrustPilot score correct as of 25 August, 2021.