Top ten energy & electricity companies in Australia in 2022

Here's our list of the top 10 energy companies for 2022, based on customer service, prices, and more. Compare plans and start saving today.

I'd like an energy plan for:

Select energy type
Image

plans for  

.
featured image

by Gary Andrews

Last update 1 May 2021

Overview

Electricity and gas for your home should be easy and affordable.

Whether you're moving or are simply after a better deal, we compare Australia's top energy providers and help you cut your energy bills.

Over 2.5 million Australians compared with Compare Club (formerly electricityandgas.com.au) last year alone, so you know you're in good hands.

But how do Australia's leading energy providers stack up?

Here's our guide to Australia's top 10 energy companies based on company size, benefits, price and more.

Key Points

bulletThe best way to save money on your electricity bill is by regularly comparing and switching plans.
bulletComparing with Compare Club is a quick and hassle-free way to find the best deal.
bulletEnergy companies have varying degrees of customer satisfaction, so it pays to research before you buy.
COMPARE & SAVE

Choosing the best energy provider depends on what you’re looking for.

Read on to learn more about the top 10 leading energy companies in Australia.

Diamond Energy

Established in 2004, Diamond Energy supplies sustainable power from renewable sources.

It was one of just two companies to get a 5-star rating from Greenpeace's Green Electricity Guide in 2021.

The company has a high customer service rating, with 100% of written enquiries being answered within five business days.

Their ‘Thr1ve’ rewards program lets members work towards a discount on their bill through friend referrals.

Key Points:

  • States available: New South Wales, Victoria, South Australia, Queensland
  • Partially Australian owned
  • Rated good by the AER for answering customer calls
  • Fewer than 1% of customers complained in 2020/21

Diamond Energy is on our panel.

Click the button below to compare Diamond Energy and other providers.

COMPARE & SAVE

Powershop

Powershop was established in 2009 and has over 120,000 customers across Australia.

They provide electricity in South Australia, South East Queensland, New South Wales and Victoria.

Greenpeace named the company one of Australia's greenest energy retailers.

Powershop is the only 100% carbon neutral energy retailer in the country and they take a strong public position against fossil fuel investment.

Powershop operates entirely online and can be managed through an app that lets you pay for your electricity by buying 'Powerpacks', which can save you money.

Key Points:

  • States available: New South Wales, Victoria, South Australia, South East Queensland.
  • Australian and New Zealand owned
  • Rated good by the AER for answering customer calls.
  • 1% of customers complained in 2020/21.

Powershop is on our panel.

Click the button below to compare Powershop and other providers.

COMPARE & SAVE

EnergyAustralia

EnergyAustralia is one of the largest energy retailers in Australia, providing electricity and gas to more than 1.7 million residential and small business customers in Queensland, New South Wales, ACT, Victoria and South Australia.

According to the Australian Energy Regulator, Energy Australia answered 66% of its calls in 30 seconds or less.

Customers can earn Virgin Velocity Points as well as purchase carbon offsets.

Key Points:

  • States available: New South Wales, Victoria, South Australia, ACT, Queensland.
  • Not Australian owned.
  • Rated average by the AER for answering customer calls.
  • 2% of customers complained in 2020/21.

EnergyAustralia is on our panel.

Click the button below to compare EnergyAustralia and other providers.

COMPARE & SAVE

AGL

Founded in 1837, AGL is one of Australia's oldest companies, today servicing over 4.5 million customers.

It retails electricity in New South Wales, Victoria, Queensland and South Australia, and gas in the same states, as well as Western Australia.

AGL has an average customer service reputation, with 62% of calls answered within 30 seconds.

Customers can link their account with Flybuys, as well as use an energy reporting tool that closely tracks energy usage.

The company also offers carbon offsets.

Key Points:

  • States available: New South Wales, Victoria, South Australia, Queensland.
  • Partially Australian owned.
  • Rated average by the AER for answering customer calls.
  • 2% of customers complained in 2020/21.

AGL is on our panel.

Click the button below to compare AGL and other providers.

COMPARE & SAVE

Origin Energy

Origin Energy was established in 2000 and today has over 4.2 million electricity customers.

They sell electricity in New South Wales, Victoria, Queensland, South Australia and the ACT, as well as natural gas in these states, plus Western Australia.

Origin is also involved in exploration operations for natural gas and solar panel installation.

It has recently committed to halving its carbon emissions by 2032.

Customers have access to the Origin App, which lets them see their daily power usage, pay their bills and more.

Their customer service is average with just 53% of customer calls answered within 30 seconds.

Key Points:

  • States available: New South Wales, Victoria, South Australia, ACT, Queensland.
  • Partially Australian owned.
  • Rated average by the AER for answering customer calls.
  • 1% of customers complained in 2020/21.

Origin Energy is on our panel.

Click the button below to compare Origin Energy and other providers.

COMPARE & SAVE

Alinta Energy

Alinta Energy started out selling gas in Western Australia in the 1990s.

Today provides both electricity to over one million customers across New South Wales, Victoria, Queensland, and South Australia.

The company has won awards for customer service and answers 83% of customer calls within 30 seconds.

Their electricity and gas plans come with no lock-in period or exit fees, and customers can enjoy rewards like gift cards, discounts on movies as well as an energy package bundled with Kayo Sports.

Key Points:

  • States available: New South Wales, Victoria, South Australia, Queensland.
  • Not Australian owned.
  • Rated good by the AER for answering customer calls.
  • 4% of customers complained in 2020/21.

Alinta Energy is on our panel.

Click the button below to compare Alinta Energy and other providers.

COMPARE & SAVE

Simply Energy

Simply Energy was established in 2005 and has become one of Australia's fastest-growing energy companies.

They now have over 730,000 electricity and gas customers across Victoria, New South Wales, South Australia, Queensland and Western Australia.

Customers can access loyalty discounts if they're members of Simply Energy partners like RACQ and NRMA.

The company also offers GreenPower carbon offsets.

Their call response times are average, with 77% of customer calls answered within 30 seconds.

Key Points:

  • States available: New South Wales, Victoria, South Australia, Queensland.
  • Not Australian owned.
  • Rated average by the AER for answering customer calls.
  • 3% of customers complained in 2020/21.

Simply Energy is on our panel.

Click the button below to compare Simply Energy and other providers.

COMPARE & SAVE

ActewAGL

ActewAGL was formed in 2000 when AGL and Icon Water came together in the country's first utility joint venture.

The company supplies over 170,000 customers with electricity in the ACT, as well as providing gas to some regional parts of NSW.

They answer 62% of customer calls within 30 seconds.

ActewAGL offers customers carbon offsets, as well as comprehensive energy efficiency products.

Their 'EvenPay' service lets members even out the cost of their energy bills with set, regular payments.

Key Points:

  • States available: ACT, New South Wales.
  • Partially Australian owned.
  • Rated average by the AER for answering customer calls.
  • 1% of customers complained in 2020/21.

ActewAGL is on our panel.

Click the button below to compare ActewAGL and other providers.

COMPARE & SAVE

Aurora Energy

Established in 1998, Aurora Energy supplies gas and electricity to over 280,000 Tasmanians.

The company is owned by the Tasmanian government and there is only one competitor in the state.

According to the energy regulator, just 35% of calls were answered within the first 30 seconds.

They have a particular focus on renewable power through its AuroraGreen program.

Key Points:

  • States available: Tasmania
  • Australian owned.
  • Rated poor by the AER for answering customer calls.
  • 4% of customers complained in 2020/21.

Aurora Energy is on our panel.

Click the button below to compare Aurora Energy and other providers.

COMPARE & SAVE

Red Energy

Red Energy is a 100% Australian owned company that is owned by Snowy Hydro.

The energy company has won 27 awards from Canstar and Roy Morgan for its service.

Red Energy offers 100% local service, which means all of their solutions team is based in Melbourne.

According to the energy regulator, just 52% of calls were answered within the first 30 seconds.

Red Energy supplies both electricity and gas in New South Wales, Queensland, South Australia and Victoria.

Key points:

  • States available: New South Wales, Victoria, South Australia, Queensland and the ACT.
  • 100% Australian owned.
  • Rated average by the AER for answering customer calls.
  • 4% of customers complained in 2020/21.

Red Energy is on our panel.

Click the button below to compare Red Energy and other providers.

COMPARE & SAVE

If you'd like to find a competitive deal on energy, we're here to help.

Compare prices with Compare Club from the top energy companies in Australia today.

COMPARE & SAVE

FAQs

How can I get the cheapest price on my energy?

First, get out your latest energy bill and have a look at your supply and usage charges.

This will be your baseline cost to compare with.

Next, use Compare Club to compare prices from the top energy companies in Australia.

We’ll help you find the best deal available.

Which energy companies are Australian-owned?

Here's a list of all Australian-owned energy companies:

  • Amber Electric
  • Aurora Energy
  • Bright Spark Power
  • CovaU
  • Discover Energy
  • Elysian Energy
  • Ergon Energy
  • Energy Locals
  • Future X Power
  • GloBird Energy
  • LPE
  • Lumo Energy
  • Momentum Energy
  • People Energy
  • Pooled Energy
  • Powershop (Australian and New Zealand-owned)
  • QEnergy
  • Red Energy
  • Sumo Power
  • Synergy
  • 1st Energy

How many electricity providers are there in Australia?

There are 114 electricity providers in Australia. Not all providers are available in all states, so it pays to check before you buy.

What red flags should I look out for with energy providers?

Look out for these red flags:

  • Poor customer service (long waiting time or poorly trained staff)
  • A large number of complaints to the energy regulator
  • Bad reviews online
  • Unexpected rise in bill
  • Mistakes on your bill, such as an incorrect meter number

If you're having trouble with your energy provider, you can contact the energy ombudsman scheme in your area.

Find out more here.

If you want to switch energy providers, we can help you compare companies and find a better price.

What is the difference between a tier 1 and tier 2 energy retailer?

Tier 1 retailers hold more than a 10% market share in the network region.

Retailers include Origin Energy, AGL and EnergyAustralia.

Tier 2 retailers are the remaining retailers who hold less than 10% market share in a network region.

They are typically privately-owned retailers like Diamond Energy or 1st Energy.

What is the best energy company?

This really depends on what state you live in, your particular needs and what you value.

It's best to compare your options from multiple retailers, particularly as the industry continues to evolve and new offers enter the market.

Don't forget, being larger in size doesn't automatically mean the 'best' or cheapest deals.

COMPARE & SAVE

This guide is opinion only and should not be taken as financial advice. Check with a financial professional before making any decisions.

References Green Electricity Guide Ratings 2021. Australian Energy Regulator, Annual Retail Markets Report, 2020-21, November 2021. Powershop, Carbon Neutral Certification, November 2021. Canstar, Which energy companies are Australian owned, November 2021.