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ExcellentTrustpilot rate
Based on 6367 reviews on trustpilot

Showing our 4 & 5 star reviews

  • trustpilot rate by Lynette Combrinck

    Millie was outstanding

    Millie was outstanding. Comparing health insurance and figuring out what cover is best suited is so overwhelming. She made it easy to understand and on top of that I felt that she truly had my best interest at heart. Would recommend her to all my family and friends. Thanks again Millie.

  • trustpilot rate by Gary Hildebrand

    Health Insurance-I was so confused about health…

    I was so confused about health insurance but Karan went through every detail with me and made sure we had coverage for the items we need, making it all very clear and I changed my insurer and saved nearly $500 py Very happy 😊

  • trustpilot rate by Sina

    Today I spoke with Arianne - Best Customer Service received in a very long time

    Today I spoke with Arianne, who was absolutely delightful. She went above and beyond to ensure I received the best possible Health Cover for my needs, nothing seemed to be too much trouble and even though it took a while to find the right cover for me, she never gave up and was kind and helpful the whole way through. You could actually hear the passion she has for her job and for providing the best customer care to her clients. Thankyou Arianne in a world where most don't care you were a breath of fresh air. Thankyou

  • trustpilot rate by Jenny V

    Health cover Advisor

    Health cover Advisor George Deng found the best policy that suited my needs & switching policies have saved me alot of money. Highly recommend him very professional & easy to talk too.

  • trustpilot rate by John Wait

    All plaudits to Enrique Jose for the…

    All plaudits to Enrique Jose for the service and excellent explanation he provided today.As a consequence we have changed health funds. Keep up the good work. Thank you. John & Crista

  • trustpilot rate by Florence Pierce

    Quick & Easy Change of Health Insurance!

    Compare Club contacted me today in reference to an online Health Insurance survey I recently filled out: Alicia of Compare Club was Beyond Brilliant! She compared Insurers for me, got me far better, more reasonably priced coverage, ensured I now have more & better Extras Cover with BUPA than I ever did with my previous Insurer (AHM) & easily transferred me to my new Health Insurer, all in record time (but without rushing me). Not only that, Alicia Tailored my new coverage Specifically, to my exact Medical & Health needs - again, all for a better Fortnightly/Monthly Premium! Alicia also simplified all of the complex details in clear language ensuring that the whole process was not only quick, but pain-free & even enjoyable! Would recommend them to absolutely anyone: Thanks, Alicia & thanks, Compare Club!

  • trustpilot rate by Klaudia Dunk

    Private health

    The consultant compared my health fund cover and how much I use it to see if there was any better options. The only better option to match with my usage is with my health fund at a lower level of extras, but they still walked me through the steps of how to change it, despite the fact that what they usually do is get people a better rate by changing providers.

  • trustpilot rate by J C

    Cheers to Mac!

    Took out my first ever Private Health Insurance policy today with the assistance of Mac who was super helpful and cracked a few jokes here which made it an enjoyable experience. Cheers Mac, you're a Legend!

  • trustpilot rate by Louise Chiconi

    They had my best interests in sight

    I spoke with a lovely lady, Ellie, who was looking out for my best interests in health insurance, understanding what I was looking for and what I needed. Whilst I had done some research of my own I also needed assistance on understanding other areas (health insurance is not the easiest to understand) and we both agreed on the same. Having her understand my priorities was a great way to move forwards.

  • trustpilot rate by Vera Randall

    PROFESSIONAL, EMPATHETIC, ADVICE SAVED $S

    On following up on our re quest for a review of our health fund cover, team member Andy, handled our enquiry professionally, with empathy and friendliness. We accepted Andy's information with confidence and transferred to a fund that is not saving us $200 plus per month. In addition, Andy informed us that when out of the country, on advising our new fund we would not be required to make a payment.

  • trustpilot rate by Sharon F

    Very Happy Customer

    My experience today with both Shaneen (not sure) and Taylor was exceptional. They took their time to ask the necessary questions of what I was wanting to achieve from my Health Care Fund. I found Taylor to be very professional and helpful and he was able to find a much better option for me where I not only saved but also received more for my dollar. Couldn't ask for more than that!!

  • trustpilot rate by Ray Russell

    I've been thinking of changing…

    I've been thinking of changing Healthcare insurance for a while but found it a bit daunting. Using this comparison service made it all easy. Well explained and pleasant to deal with. Ended up with a similar policy for less with better extras cover. And some pretty handy advice from Alex Valentini. Thankyou.

  • trustpilot rate by Robert Leslie Johnson

    First of all I enquired about my health fund costs

    First of all I enquired about my health fund costs and in doing so I found that I could save a few dollars on my current fund. The people at compare club are not pushy in any way and it was a pleasure doing business with them. Then I asked about my electricity costs and the same thing applied I saved more money as I am in my 80s every little bit helps.

  • trustpilot rate by Brad

    The assistance was god and concise

    The assistance was god and concise, my big problem was not getting told of the increase and therefore given a premium that was to be out of date before I paid my first. Not happy Jan.

  • trustpilot rate by Anne

    A good review - so far

    I was impressed with my service Matt the person I dealt with was clear and helpful I must admit I was weary as I had a bad expert with a company with health comparisons before and that locked me into a contract that didn’t cover what I requested So so far all is ok and appreciated the follow up afterwards Let’s hope our association is a good one Anne

  • trustpilot rate by Anthony

    Easy to comprehend and informative

    Easy to comprehend and informative. Understanding our requirements and adjusting our policy to suit. Everything was well explained.

  • trustpilot rate by Marjetta

    Very informative

    Very informative

  • trustpilot rate by Thuy

    It was very good!

    It was very good!

  • trustpilot rate by Dianne

    conversation was easy and…

    conversation was easy and understandable very informative

  • trustpilot rate by Dianne

    Health comparison

    Max was very informative and made sure I got everything I needed in my policy at a better price than HCF