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Showing our 4 & 5 star reviews

• by Louise Chiconi

  20 days ago

  They had my best interests in sight

  I spoke with a lovely lady, Ellie, who was looking out for my best interests in health insurance, understanding what I was looking for and what I needed. Whilst I had done some research of my own I also needed assistance on understanding other areas (health insurance is not the easiest to understand) and we both agreed on the same. Having her understand my priorities was a great way to move forwards.

• by Vera Randall

  a month ago

  PROFESSIONAL, EMPATHETIC, ADVICE SAVED $S

  On following up on our re quest for a review of our health fund cover, team member Andy, handled our enquiry professionally, with empathy and friendliness. We accepted Andy's information with confidence and transferred to a fund that is not saving us $200 plus per month. In addition, Andy informed us that when out of the country, on advising our new fund we would not be required to make a payment.

• by Sharon F

  2 months ago

  Very Happy Customer

  My experience today with both Shaneen (not sure) and Taylor was exceptional. They took their time to ask the necessary questions of what I was wanting to achieve from my Health Care Fund. I found Taylor to be very professional and helpful and he was able to find a much better option for me where I not only saved but also received more for my dollar. Couldn't ask for more than that!!

• by Ray Russell

  3 months ago

  I've been thinking of changing…

  I've been thinking of changing Healthcare insurance for a while but found it a bit daunting. Using this comparison service made it all easy. Well explained and pleasant to deal with. Ended up with a similar policy for less with better extras cover. And some pretty handy advice from Alex Valentini. Thankyou.

• by Robert Leslie Johnson

  3 months ago

  First of all I enquired about my health fund costs

  First of all I enquired about my health fund costs and in doing so I found that I could save a few dollars on my current fund. The people at compare club are not pushy in any way and it was a pleasure doing business with them. Then I asked about my electricity costs and the same thing applied I saved more money as I am in my 80s every little bit helps.

• by Brad

  4 months ago

  The assistance was god and concise

  The assistance was god and concise, my big problem was not getting told of the increase and therefore given a premium that was to be out of date before I paid my first. Not happy Jan.

• by Anne

  4 months ago

  A good review - so far

  I was impressed with my service Matt the person I dealt with was clear and helpful I must admit I was weary as I had a bad expert with a company with health comparisons before and that locked me into a contract that didn’t cover what I requested So so far all is ok and appreciated the follow up afterwards Let’s hope our association is a good one Anne

• by Anthony

  4 months ago

  Easy to comprehend and informative

  Easy to comprehend and informative. Understanding our requirements and adjusting our policy to suit. Everything was well explained.

• by Marjetta

  4 months ago

  Very informative

  Very informative

• by Thuy

  4 months ago

  It was very good!

  It was very good!

• by Dianne

  4 months ago

  conversation was easy and…

  conversation was easy and understandable very informative

• by Dianne

  4 months ago

  Health comparison

  Max was very informative and made sure I got everything I needed in my policy at a better price than HCF

• by Divakar

  4 months ago

  Yanni from Compareclub was very patient…

  Yanni from your group was very patient and honest. He took the time to understand my requirements and provide a health fund that suited our needs. I took the call from him as unlike other sales people who earlier responded to my enquiry started bragging about their qualifications.

• by Sara Meadows

  4 months ago

  Greater savings monthly and on claims

  Alexander was extremely helpful. Made sure he understood our needs and found a new policy for us that is not only cheaper but will allow us to claim more on the services we use most.

• by Don

  4 months ago

  Excellent service

  Excellent service, easy to talk too

• by Stuart Drummond

  4 months ago

  The client representative very knowledgeable

  The client representative was very knowledgeable and extremely helpful to save any confusion with the change over.

• by Gary Newman

  4 months ago

  Josh was super efficient and helpful

  Josh was super efficient and helpful

• by Catriona

  4 months ago

  The staff were very informative and…explained the policy in great detail

  The staff were very informative and easy to talk with

• by karen

  4 months ago

  great customer service and follow up and listening was a big chsnge

  great customer service from this gentleman listen to my needs took the m on board and came up with a solution in layman terms and followed up

• by Alan

  4 months ago

  Nice friendly service and follow up

  Nice friendly service and follow up