Question 1

What visas are covered under Overseas Visitors Health Cover (OVHC)?

Accepted Answer

We cover all ‘active’ visas, such as working visas (485, 482, 408) and visitor visas (600, 601).

There are some visas that are no longer active which health funds won’t cover, and you can’t get cover for any visa that has access to Medicare, such as visa 804 and visa 864.

Question 2

Can I organise my cover before coming to Australia?

Accepted Answer

Yes. Our experts are able to help you get your cover sorted before coming to Australia, and you can call us internationally to get it sorted. We can even help with a certificate of insurance if that’s needed for your visa type.

Question 3

When can I start using my cover?

Accepted Answer

Your membership will commence on the date you nominated as the cover start date, even if your membership card has not arrived. However you should note that waiting periods will apply before you can make a claim.

You will have seen these when you compared insurers, however the information will also be available in the welcome email sent by your chosen insurer.

Question 4

Does Overseas Visitor Health Cover include extras, such as dental and optical?

Accepted Answer

Most policies do not include extras, but can be added to the cover if required. Most Overseas Visitors Health Cover includes hospital and ambulance with the option to add benefits for doctors, specialists and pathology (blood tests).

Question 5

How do I make an Overseas Visitors Health Cover claim?

Accepted Answer

It depends on your insurer, but you can make a claim by providing the receipt and claiming online or through the insurer’s mobile app.

However, most doctors and General Practitioners will recognise some health funds and let you claim on the spot with your membership card.

Question 6

What happens if the date I'm arriving in Australia changes?

Accepted Answer

All you have to do is contact your insurer or us prior to the start date of your cover so it can be changed. You should do this as soon as you know about the delay.

Question 7

When will I be charged?

Accepted Answer

You will be billed for your first month as soon as you sign up for your policy to confirm your cover. This payment will cover the month that follows your policy start date.

When this period ends, you will be charged for the next billing period, which may be fortnightly or monthly.

Question 8

What if my membership card doesn't arrive before I leave my overseas address?

Accepted Answer

If you were overseas at the time of purchase and in transit at the time your membership card/s arrive, you can always contact us or your fund once you arrive in Australia and ask for your cards to be reissued.

Question 9

Is there a difference between Overseas Visitors Health Cover (OVHC) and Overseas Students Health Cover (OSHC)?

Accepted Answer

Yes, there is.

Overseas Visitors Health Cover is a month to month health insurance and has limited options as to what can be included in your cover.
Overseas Students Health Cover is for student visas and must be paid upfront for the length of time the visa is active. For example, if your visa is for two years, you must pay two years upfront. All people on the visa must also be included on the cover. If you want to learn more, please read our guide.

COMPARE OVERSEAS VISITORS HEALTH COVER