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Excellent
Based on 8169 reviews on
The original approach
The original approach - can't remember the name - was aggressive and off-putting. We weren't going to bother pursuing a possible change of provider, but once we got to the actual detail the woman we dealt with was knowledgeable, and thorough, and came up with a suitable option, which led to us changing providers. Unfortunately, and possibly partly due to the impending Christmas holidays, things went off the rails, and we ending up paying almost exactly what we used to pay for the first payment, rather than the lower figure we were quoted. Following many follow up emails, we were assured that an adjustment would be made, but nothing has happened yet..................we are still waiting!
Ian Ferris
I got a positive and satisfying result…
I got a positive and satisfying result today. Thank you for being polite and well-versed on the product, Brodie. Excellent customer service indeed.
Nymia
Clear communication and explanation
Clear communication and explanation. Courteous and friendly
Marilyn Robertson
Easy to deal with and saved me money…
Easy to deal with and saved me money each month.
Allan McCorquodale
Very helpful and polite
Very helpful and polite
Margie
GREAT SERVICE GREAT DISCOUNT THANK YOU
GREAT SERVICE GREAT DISCOUNT THANK YOU
Chris
The consultant really knew their stuff
The consultant really knew their stuff
EliJah
Helpful
Helpful, friendly advice, a big decision to change provider after being with one company for 12 years. Could understand the caller.
Lynette
Condition 8501 requires applicants for certain visas to take out a baseline level of health insurance for the duration of their stay in Australia. Without this level of cover a visa is unlikely to be granted or, if your cover lapses while you're in the country, your visa may be cancelled.
It's important to note that most, but not all, overseas visitors health insurance policies are tailored to meet these requirements. All policies that are available for purchase through Compare Club meet condition 8501.
The following are the required criteria for “adequate health insurance”.
* More Health insurance policies sold vs other comparison services July 2021 - June 2022, PHIIA (2022) and higher Trust pilot scores vs competitors as of 1 Oct 2023.
Compare Club compares selected products from a panel of trusted insurers. We do not compare all products in the market.