Integrity Life Insurance Review 2024

Integrity Life was established to make things simple for financial advisors and individuals, which is reflected in their award-winning website. 

Integrity Here for You products include Life cover, Critical Illness, TPD and Income Protection.

What types of cover does Integrity offer?

Nobody likes thinking about falling ill, having an accident or worse, but it’s important to be prepared if something were to happen to you. It’s all about providing a secure financial future for anyone who depends on you.

If you’ve got no dependents but not much in the way of savings, you may simply want income protection to cover your bills & day-to-day expenses. Have a history of illness in your family? You may want to consider trauma (critical illness) cover. And if you have a growing family or big financial commitments like a mortgage, you might prefer the reassurance of life cover.

Integrity offers four flexible products, some of which you can pay for through your super. 

Life cover

Integrity Life gives your beneficiaries a one-off payment that can be used to pay off debts, cover everyday expenses and help provide long-term financial security.  

Key features:

• A lump sum payment if you die or are diagnosed with a terminal illness

• Access to the Integrity Care Support Package that includes Accommodation, Grief Support, Occupationally Acquired Needlestick benefits and more^

• A one-off payment of up to $25,000 in advance to help with expenses like funeral costs

Critical illness cover

Integrity Critical Illness cover gives you a lump sum payment for specific medical conditions such as cancer and heart disease. This cover is not available through superannuation.

Key features:

• A lump sum payment if you suffer from one of the 42 medical conditions covered by Integrity

• Generous Care Support Package with 9 extras including family and grief support, terminal illness care, home care and more

• Reduced premiums when combined with Life Cover

Total permanent disability (TPD)

If you suffer a serious injury or illness, you may not be able to work. TPD insurance gives you a lump sum payment to help you manage your finances. Our TPD guide has more information on how this type of cover works.

Key features:

• Lump sum payment if you suffer a total and permanent disability

• A partial payment of up to 25% if you lose the use of one arm or, or sight in one eye

• The option to split TPD policies within super and outside super to get more benefits

Income protection

Your ability to earn an income is important, so it makes sense to protect it. Covering you with up to 70% of your income each month, Integrity Income Protection takes the pressure off so you can focus on getting better.

Key features:

• Monthly payments to replace part of your income if you’re unable to work because of sickness or injury

• Your insurance premium is automatically waived while you receive payments

• Choose a waiting period of 30, 60 or 90 days, right up to one or two years

What member benefits does Integrity offer?

Members have free access to a blog that features articles with tips on managing mental health, working from home and more.

Can I get Integrity life insurance through my superannuation?

Yes, you can get Life, TPD and Income Protection through your super. Compare Club can help with this. 

Trauma/Critical Illness cover isn't available with your superannuation through any insurer. 

Performance of Integrity

Integrity Life Insurance has only a number of finalised claims that are too small to provide a reliable result as they only started distributing life insurance in 2019*.

Maximum cover amount**

• Life cover – no maximum cover amount

• TPD – $5 million 

• Critical illness – $2 million 

• Income protection – $30,000 per month or 70% of your monthly earnings (whichever is less)

**Cover amounts are subject to financial underwriting.

Maximum entry age

• Life cover – 75 

• TPD – 59

• Critical illness – 59

• Income protection – 59

Expiry age

• Life cover – 135 (outside of super), 100 (inside of super)

• TPD – 65 (if superlinked policy), otherwise, 75

• Trauma cover (Critical illness) – 75

• Income protection – 65

Key exclusions

Integrity has listed its key exclusions by product type. You can see them below.

Life cover

A Life Cover claim will not be paid if the Life Insured’s death was caused or contributed by:

• Suicide within the first 13 months of the date that the Life Cover starts or is increased

• Something Integrity has specifically excluded

TPD

A TPD Cover claim will not be paid if total and permanent disablement is either caused, or contributed to, by,

• a self inflicted injury or attempted suicide

• The life Insured dies within 14 days of becoming totally and permanently disabled

• Something Integrity has specifically excluded

Critical illness

A Critical illness claim will not be paid if:

• The Medical Condition is either caused, or contributed to, by a self inflicted injury or attempted suicide

• The Life Insured dies within 14 days of experiencing the Medical Condition

• Something Integrity has specifically excluded

Income protection

An Income Protection Insurance claim will not be paid if the total disability or partial disability is either caused, or contributed to, by:

• An intentional self-inflicted injury or attempted suicide

• A normal or uncomplicated pregnancy or childbirth

• War or an act of war

• the Life Insured’s participation in criminal activity or resulting from incarceration

• Something that Integrity has specifically excluded; or

• The conduct of the Life Insured, which has resulted in them being unable to perform the duties of their usual Occupation as a result of them being temporarily or permanently disqualified or deregistered, or a restriction being placed on them.

Integrity life insurance costs

Everybody’s different, so your premium will be based on your individual circumstances, including your age, occupation and your insurance needs.

That's where Compare Club's specialists can help, by working out what type of policy could be right for you at a cost that fits in with your budget.

Of course, it’s worth consulting a financial advisor before making any financial decisions.

FAQs

Who owns Integrity Life?

Integrity Life Australia is owned by Integrity Group Holdings Limited.

Do I need a medical exam to get life insurance with Integrity?

Possibly yes, as the underwriter may require blood tests/ quick overall health checks to be done.

Does smoking affect my premiums?

Yes. Smokers can pay up to 60% more for their premiums than non-smokers.

Does Integrity life insurance include funeral cover?

They make advance payments up to $25,000 which is included with Life Cover insurance funded outside of super. 

Is it easy to cancel Integrity Life Insurance?

Yes. You can cancel in writing within the cooling off period, which is 30 days from the day of commencement at no cost to you.  You can cancel at any time after the cooling off period in writing; however, premiums paid through monthly instalments are not eligible for a refund.

Where can I buy life insurance with Integrity?

Compare Club’s life insurance experts can help you find an affordable policy quickly and easily, and take care of the paperwork for you.

^ Integrity, Needlestick Benefits, p16, accessed September 2021. 

** APRA claims and disputes statistics, accessed September 2021.

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