Mojo Energy Review

Overview

Mojo Power is a small energy retailer.

They say that they aim to deliver competitive rates and provide customers with better visibility and control of their energy usage.

The company offers five energy plans: four available to residents of NSW and QLD, and one exclusive to residents of north QLD. 

The company is GreenPower accredited, which is 100% renewable energy officially recognised by the Australian government, and buys renewable energy directly from an Australian solar farm^.

Key Points

  • Feed-in tariffs available for solar power customers

  • Smart meter installation available

  • Dedicated smartphone app for live energy usage monitoring

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Where does Mojo Power operate?

Mojo Power at the time of writing offers electricity only plans in NSW, Queensland and South Australia.

There are no gas plans available with this energy provider.

Does Mojo Power offer green energy?

Mojo Power is GreenPower accredited, which means its products meet independent government-set environmental standards. 

The company buys wholesale energy directly from a solar farm in Victoria^ to deliver renewable energy to customers.

Mojo Power’s Evergreen plan allows customers to choose 25%, 50% or 100% accredited GreenPower electricity.

Does Mojo Power offer solar rebates?

Yes, all of Mojo Power’s energy plans include feed-in tariffs for solar customers. 

These tariffs allow solar customers to earn credits on their electricity bill when their solar system generates more energy than their household uses.

What residential energy plans does Mojo Power offer?

Mojo Power offers five residential plans with a range of prices available.

These prices change regularly, so make sure you compare policies to see if you’re getting a good deal before switching providers.

All Day Breakfast (NSW, QLD)

An electricity plan with a single rate for energy usage.

Requires customers to have a smart meter installed.

Key inclusions:

  • Feed-in tariff for solar customers

  • Smart meter installation required - you can request to have a smart meter installed if you do not have one installed already

  • No lock-in contracts or exit fees

Single Minded (NSW, QLD)

An electricity plan with a single rate for energy usage for customers without a smart meter.

Key inclusions:

  • Feed-in tariff for solar customers

  • Monthly billing**

  • No lock-in contracts or exit fees**  

G’Day Sunshine (NSW, QLD)

An electricity plan with time of use rates and a smart meter installed.

Key inclusions:

  • Flexible tariff adjustable around your lifestyle for solar customers

  • Monthly billing

  • No lock-in contracts or exit fees 

Evergreen (NSW, QLD)

A GreenPower accredited electricity plan with the option to choose 25%, 50% or 100% accredited GreenPower electricity.

Key inclusions:

  • The option to have 100% green electricity if you choose

  • Smart meter installation required

  • No lock-in contracts or exit fees

Common Ground (North QLD)

An electricity plan for residents in the Ergon distribution network in north Queensland. Time of use and single rate plan options available.

Key inclusions:

  • Specifically designed for north Queensland residents

  • Monthly billing

  • No lock-in contracts or exit fees

Does Mojo Power offer business plans? 

There is one business plan available, which is Evergreen. You’re able to get low rates and your choice of 25%, 50% or 100% Greenpower.

Evergreen (NSW, QLD)

A GreenPower accredited electricity plan with the option to choose 25%, 50% or 100% accredited GreenPower electricity.

Key inclusions:

  • Feed-in tariff for solar customers

  • Smart meter installation required

  • No lock-in contracts or exit fees

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Ways to pay your bills

You can pay your bills through direct debit via your bank account or PayPal, or use BPAY.

You can also make payments in advance using Mojo Power’s online payment facility via the online portal.

Does Mojo Power offer member benefits?

Mojo Power offers customers the opportunity to earn account credits through the company’s Refer a Friend program. 

For every new customer who switches to Mojo Power using a unique referral link, the referrer receives a $50 credit on their next electricity bill and the new customer also receives a $50 credit on their first electricity bill.

Does Mojo Power have good customer service?

423 (6%) Mojo Power customers made complaints in 2020-21^^. 

At the time of writing, Mojo Power has an Australian Product Review score of 2.9/5*.

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FAQs

Where is Mojo Power available?

New South Wales, Victoria and Queensland.

Is Mojo Power a Tier 1 or Tier 2 energy retailer?

Mojo Power is classified by the Australian Energy Regulator as a Tier 2[2] retailer. 

Is Mojo Power Australian owned?

Yes.

Is Mojo Power government owned?

No.

How do I contact Mojo Power?

Call 1300 439 406 or use the online contact form.

Does Mojo Power do credit checks?

Yes. An energy company will do a credit check to ensure that you won’t default on your bills if they were to offer you an energy plan.

Does Mojo Power give any discounts?

Mojo Power will often have discounts available. Mojo Energy isn’t currently on our panel, but our experts can help you save on energy.

What time does Mojo Power consider off-peak?

This is dependent on where you live, and whether you’ve signed up for a time of use tariff.

Does Mojo Power have an app?

Yes, Mojo Power has an app to help customers understand how much energy they’re using, how much it is costing and even how much specific appliances are costing.

With so many energy suppliers on the market, it pays to shop around to find the best deal for your situation. 

Switch and save with Compare Club in less than two minutes – it’s 100% free.

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This guide is opinion only and should not be taken as financial advice. Check with a financial professional before making any decisions.

*AU Product Review score correct as of 7th October, 2021.

^Mojo Energy, About Mojo, accessed 31st January, 2022.

^^AER, Annual Retail Market Reports 2020-21, accessed 21st January 2022.

**Mojo Energy, Single Minded, accessed 31st January, 2022.

2. Canstar Blue, Largest Energy Companies in Australia, accessed 7th October, 2021.