Is your digital identity at risk?

Updated 06 October 2022

Martine Allars
Written byMartine Allars
Our editorial process
Is your digital identity at risk?

Time to read : 3 Minutes

On September 22, up to 9.8 million Optus current and past customers had their data exposed, less than a week later Telstra had a breach exposing the details of 30,000 staff.

It's got us all asking is our digital identity safe with anyone any more?

What you need to know

The truth is that data breaches happen all the time and this recent breach has highlighted the importance how we all need to be more vigilant with our data.

  • Companies consider our details to be an asset, something that they can use to mobilise us to use or buy their product, or as a valuable item that can be on-sold.

  • Have you noticed that companies now ask for your permission to use cookies? That is because when you agree, you are saying it is okay for them to collect your data.

  • This is a fairly recent change, prior to 2015 companies could track your online behaviour without your permission. It is important to note though that it is not mandatory for companies to get your agreement to track you.

  • Technically, companies are allowed to gather and keep your your data when it is needed to do their work for you.

  • Our data is a double-edged sword. Legally in Australia telecommunication companies need to hold onto our data for a minimum of two years, to allow law enforcement agencies access should they need it in a criminal investigation.

😟 Legally under Australian privacy laws, companies are required to delete our information when they no longer need it for its original purpose BUT these laws are often flouted.

😱 The cyber security industry is also seriously understaffed, with a lack of personnel to fill roles and the regulator The Cyber Security Centre largely leaving the responsibility for privacy to the companies and individuals themselves.

This is how you can help keep your details safe(r)...

Okay, so according to the esafety Commissioner there are a few simple – if a little annoying – ways to protect yourself.

  1. Change your passwords frequently and keep them strong, so no more Hello12345#.

  2. Bye bye cookies – yep, delete them all.

  3. They are watching – don't use your social accounts to log in to other services and log out of them when you are using the internet too.

  4. Go private – and use your incognito browser when searching the net.

  5. Give less – only hand over the bare minimum of your information, and when you complete dealings with a business, call them and get them to delete ALL your details.

The bottom line

Criminals are getting more savvy and their crimes are happening more often – in order to keep our details safe we all have to be more proactive.

🏴‍☠ If you find yourself hacked or suspect a scam, inform your affected provider.

👛 Change your account details immediately, and cancel and replace any related cards.

🚨If the worst happens and your identity is stolen, report it to the police.

Financial Disclaimer:

The information contained on this web page is of a general nature only and has been prepared without taking into consideration your objectives, needs and financial situation. You should check with a financial professional before making any decisions.


About the author
author Martine Allars

Martine grew up travelling the world, courtesy of her father’s job as an Australian diplomat. As a child she spoke Italian, French, reasonable Arabic and had a very bad mouth in Vietnamese. Martine has always loved being creative – whether that is writing a story or trying out a new recipe. She is a yoga teacher (25 years in), has written a novel – The Littlest Witch (the sequel is underway), and is back at uni doing a second degree in film.

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