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Updated 01/11/2024

Energy

Sumo Power Energy & Gas Plan Review 2024

Key Points

Excellent customer service rating through Trustpilot reviews
Australian owned and operated
The ability to bundle internet with your energy

Established in 2014, Sumo Power is an Australian-owned utility provider that specialises in electricity and gas services for residential and small business customers. With headquarters in Melbourne, Sumo serves over 140,000 customers across NSW, VIC, QLD and SA.

Notably, Sumo offers bundled services that combine energy and internet, catering to customers looking to consolidate their utility bills. However, the company is not currently carbon neutral and has minimal involvement in renewable energy initiatives.

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Company Background

Sumo Energy was founded in Melbourne by Dominic Drenen. The company initially entered the market as 'Sumo Power' in 2015, positioning itself as a competitive player with flexible plans and a focus on customer-centric services.

Over time, Sumo expanded its offerings to include internet bundles, making it a unique proposition in the energy market. The company has demonstrated growth and garnered a moderate customer base.

Where is Sumo Energy available?

Sumo Power serves over 140,000 retail customers, accounting for approximately 5% of the retail market.

Sumo Power operates in the following regions:

State/Territory	Electricity	Gas
NSW	Yes	Yes
VIC	Yes	Yes
QLD	Yes	No
SA	Yes	No
ACT	No	No
WA	No	No
TAS	No	No
NT	No	No

Sumo Energy plans:

Sumo Energy offers a variety of plans tailored to residential and business customers:

Residential energy plans:

Plan Name	Plan Features	Plan availability
Sumo Assure	Features competitive rates, no late payment fees, and no lock-in contracts.	NSW & VIC
Sumo Freedom	Provides flexible billing options with no exit fees.	NSW & VIC.
Sumo Assure Advantage	Offers up to 20% off the current electricity reference price with no late fees.	QLD.

Business energy plans:

Plan Name	Plan Features	Plan availability
Sumo Freedom Business (anytime tariff)	Ongoing contract and monthly billing options	NSW, VIC, & QLD
Sumo Freedom Business (time of use tariff)	Flexible contract options with monthly billing.	NSW, VIC, & QLD
Sumo Business Standing Offer	No contract term, single rate based on time of use.	NSW & QLD

Can I bundle gas and electricity with Sumo Energy?

Sumo Energy allows customers to bundle gas and electricity plans, but this option is currently only available in New South Wales and Victoria.

Bundling plans can lead to discounts and provide the convenience of consolidated billing. Potential customers should review their current plan offerings and consult with Sumo for personalised quotes to see if bundling with Sumo can save you money.

Sumo Energy and internet bundling

Sumo Energy offers an innovative approach by combining energy and internet services, allowing customers to benefit from bundled discounts. This approach provides convenience for those looking to streamline their utility and connectivity needs.

Sumo currently advertises that you can save $15 off your monthly internet bill by bundling your broadband in with their energy supply.

Sumo is currently only one of four energy providers offering to bundle all your utilities like this.

Sumo Energy Gas

Sumo Energy's gas plans are only available in Victoria and New South Wales. Customers can opt for variable-rate plans or choose a bundled option for additional savings. Sumo’s gas plans are designed to complement its electricity services, offering flexibility and ease of management through a unified billing system.

The company encourages customers to bundle both electricity and gas by offering a bill credit as an incentive for choosing a bundled package.

Customers on the Sumo Freedom and Sumo Lite plans can add gas services. However, in Victoria, gas services must be bundled with an electricity plan.

Does Sumo Energy offer solar plans?

Sumo Energy provides solar feed-in tariffs for customers in some states.

While Sumo doesn’t offer solar panel installation services, their feed-in tariffs provide some return for customers with existing solar systems. Sumo Power offers solar feed-in tariffs which are compatible with other retailers.

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Frequently Asked Questions

Does Sumo Energy have an app?

No, Sumo Energy does not currently offer a mobile application for managing accounts.

Who owns Sumo Energy?

Sumo Energy is Australian-owned and was founded by Dominic Drenen in 2015.

Is Sumo Energy any good?

Sumo Energy offers competitive rates but has faced some regulatory challenges and customer complaints.

Is Sumo Energy Australian-owned?

Yes, Sumo Energy is entirely Australian-owned and operated.

Is Sumo Energy a reputable provider?

Although Sumo Energy may not be a household name, it has established a strong presence in the electricity retail market, introducing compelling offers that stand out. The company provides competitive rates and straightforward plans, allowing customers the flexibility to exit without incurring any fees associated with standard market offerings.

Sources

Alinta Energy & Gas Plan Review

Diamond Energy & Gas Plan Review

Dodo Energy & Gas Plan Review

Globird Energy & Gas Plan Review

Lumo Energy & Gas Plan Review

Momentum Energy & Gas Plan Review

Mojo Energy & Gas Plan Review

Origin Energy & Gas Plans Review

Powerdirect Energy & Gas Plan Review

Red Energy & Gas Plan Review

Things You Should Know

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